Last Updated: October 2025
At TreasureTroveByGurasim, every piece is crafted and packaged with the utmost care. As a small business dedicated to quality and hygiene, we do not accept returns or offer refunds, and all sales are considered final.
We kindly encourage you to review your order carefully before completing your purchase.
Replacements
A replacement will only be provided under the following conditions:
- An incorrect item was received
- The product arrived defective
- The parcel was damaged during transit
Replacement Process
To process a replacement, customers are required to share a complete, uncut unboxing video from start to end, clearly showing all outer and inner labels.
This video helps us assess the concern accurately and support any claims with our shipping partners.
Reporting a Concern
If you receive a defective, damaged, or incorrect item, please DM us on Instagram within 24 hours of delivery, along with:
- Your order details, and
- The unboxing video
Requests received after 24 hours of delivery may not be eligible for assistance.
Approval and Dispatch
Once your concern is reviewed and approved, a replacement will be arranged and dispatched within 7 working days.
Right to Decline Requests
TreasureTroveByGurasim reserves the right to decline any replacement request that does not meet the above requirements.
Contact Us
For support or any replacement-related queries:
📩 Email: support@treasuretrovebygurasim.in
📱 Instagram: @TreasureTroveByGurasim
🌐 Website: https://treasuretrovebygurasim.in
Disclaimer
This policy is designed to maintain fairness and product hygiene.
TreasureTroveByGurasim reserves the right to update or modify this Return & Refund Policy at any time without prior notice.